gadget, gift ideas, boys toys, UK online gadgetshop

About Us
Welcome to Tiggypig.com where there's no shoving, pushing or queuing.There's also no screaming kids, dawdling people, ignorant workers, snotty staff, muggers, buskers, beggars, street `artists', traffic wardens, extortionate car park fees, rain, sleet, snow, E numbers, nuts, or any added preservatives, whatsoever.
There's also no lunchtime pint either but don't let that put you off.
What you do get is all the bits you love about shopping - pots and pots of luverly gear and gadgets at prices so low they must have been priced by a loon on the loose (there's also sexy sales staff - although you don't get to see them). So, if you are looking for that sexy something for the other half, the perfect gift for someone special, or you're just a greedy little minx who spends all your money on yourself - then Tiggypig is the only place you need to stop and shop. Come inside and leave the crowd behind.

Making A Purchase
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard, Switch and UK Cheques and Postal Orders made payable to "Tiggypig" (UK£ only). Credit card transactions made on site are processed immediately online through WorldPay, not by TiggyPig and so are authorised at the time of ordering. You can select to be invoiced before delivery or to send your details of your credit/debit card via post.
If there is likely to be any length of time (longer than 12 hours) in which we are unable to access the site and therefore update the stock, online ordering may be suspended to avoid this occurence.
Please ensure that you have read our returns procedure below BEFORE ordering.
TiggyPig reserve the right to decline or rescind any order and refund your payment.Tiggypig.com cannot be held responsible for errors in product descriptions or pricing arising from editorial or advertising.

Please note; NO PAYMENT is taken from your card until your order has been shipped.

Shipping And Handling
Your order will be shipped by Courier, Royal Mail Special Delivery or Royal Mail Recorded Delivery, if applicable, when your item is despatched you will be sent a parcel tracking number where you can track the progress of your parcel. You may request a tracking number from us at any time.
All items are shipped to the registered Credit/Debit card holders address. Alternative delivery address can be arranged by calling us on 01603 437129 but security code 10 check will be conducted to verify the credit card address against the Invoice address. These procedures are here to protect you and us against credit card fraud. In certain cases we may require proof of identity before shipping.

Shipping charges are subject to VAT @ 17.5%

Delivery Schedule
Most orders placed before 3:00pm (Monday-Friday) are despatched the same day, subject to stock availability and online credit card security checks. Orders placed past 3:00pm are processed the following working day.

We use a 24 hr courier service for most orders or Royal Mail Recorded Delivery and your order shipment price will be calculated on order weight. You will normally get your item for mainland UK the next working day. Please allow extra time for Scottish highlands etc.

Please note that during times of peak seasonal demand (Fathers day, Mothers Day and Christmas) there may be a slight delay in the despatch of your order.

Courier and Royal Mail Recorded Delivery Rates

Up to 1Kg = £2.95
Up to 5Kg = £5.49
Up to 10Kg = £9.99
Up to 30Kg = £19.99

Large orders, please contact for quote.

Back Orders
If your item is not in stock, we will back order for you until stock arrives. We cannot be held responsible for delays occuring due to third parties or unforeseen circumstances that are beyond our control. You have the right to cancel your order at any time.

Tax Charges
All prices shown include VAT charged at 17.5%

Credit Card Security
You will notice that when you are asked to submit details, you will get a Golden Padlock at the bottom of your screen. We Incorporate SSL technology ensuring secure transactions at all times.
All credit card transactions are direct through WorldPay Direct and are completely secure. If you encounter an error message while trying to process your payment, please try again later or feel free to call Tiggypig on 01603 437129 and we can process your order manually.
If you prefer to send your card details separately, simply order on-line then select 'Details Sent Separately' and either fax your details to us on 01603 437129 or telephone 01603 437129 with your full card number ( the long one!), your name as it appears on the card and expiry date. If a Switch card we also need your issue number, plus if a Royal Bank of Scotland card we will also require a start date.
Security code 10 checks will be conducted to verify the credit card address against the Invoice address. These procedures are here to protect you and us against credit card fraud. In certain cases we may require proof of identity before shipping.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with Early warning (UK) Ltd, to confirm your identity and that you have not committed any kind of fraudulent transactions over the internet before. Early Warning (UK) Ltd will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Early Warning (UK) Ltd will also retain all confirmed farudulent transaction contact information and may use it in the future to assist other companies with transaction verification.
This assists us to protect you and us from fraudulent transactions.

You can view the Worldpay Shopper Guarantee by following the link: http://www.worldpay.co.uk/guarantee/shopper_terms.shtml

Guarantee
Tiggypig hopes that your order will be satisfactory. If your purchase develops a fault within 30 days of receipt we will give you a full refund or an exchange, no quibble.
We cannot be held responsible for items that come with pre packed batteries installed or supplied.
Faulty items must be sent to: Tiggypig,Unit D9, Pinetrees Business Park, Pinetrees Road, Norwich, NR7 9BB.
This does not affect your statutory rates as a consumer.
In the event of a complaint, please email us at admin@tiggypig.com We shall endeavour to handle all complaints quickly, effectively and fairly. Initial enquiries will be acknowledged within 72 hours of receipt and your case will be dealt with in absolute confidence.

Reaching Us
If you need to reach us, please email us on admin@tiggypig.com, alternatively, you can call on 01603 437129.
Calls to 01603 437129 are at local rates.
Contact Address: Tiggypig.COM, Unit D9 Pinetrees Business Park, Pinetrees Road, Norwich, NR7 9BB

Privacy Policy
We require the information, as shown on our online order form, to be collected from customers in order to fulfil their orders. This is the sole purpose for which this information is collected.

TiggyPig do not disclose buyers information to any third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. If you have any queries regarding privacy, please do not hesitate to email us at admin@tiggypig.com

Data collected by this site is used by TiggyPig only to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

We do not bombard you with unwanted emails. People joining our competition are agreeing to be added to our monthly email newsletter. You may opt out of this at any time by replying with the word "UNSUBSCRIBE" in the Message Title to any newsletter you may have received from us.

Returns Policy
Your purchase is guaranteed for a period of 12 months, if your item develops a fault please contact us on 01603 437129 and we will inform you what to do next. If your purchase develops a fault within 30 days, we will give you a full refund or replacement.
All orders sent require a signature, if no one is available to sign for the goods a notification should be left by the delivery service and you will be able to collect your goods from your local post office or depot. Goods will only be held for one week before being returned to sender, thats us and so you must go and collect the goods and sign for them. In the event that goods are sent back to us and you still want them, we will send out the item again but we will charge an additional postage fee to cover the additional shipping costs. Similarly, in the event of a cancelled order after the item has been returned to us as undelivered, we will only refund the cost of the goods and not postal charges.
Unwanted items must be returned to us here within 7 working days of the date on which you received it, we will refund you any money which you have paid us for that product. We are not responsible for the return postage of the goods unless faulty. If you require, we can arrange for unwanted items to be collected at our courier rate of £10.00 and this will be deducted from your refund.
Goods MUST be unopened and in MINT/RESALEABLE condition to be eligible for a refund.
We will ONLY refund the credit/debit card used. No cheques will be issued at all unless the customers initial payment was by cheque.

Remittance Terms You MUST contact us before returning any item for a RETURNS CODE number.

Items returned without a returns code number will not be refunded.

CHEQUES MADE PAYABLE TO: TIGGYPIG.COM

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